We welcome your enquiries and are committed to providing professional assistance regarding our products and services. Please find our official contact information and operational details below.

Official Contact Information
Should you have any questions or require support, please contact us through the following channels:

Company Name: ŠUMOOPSKRBA d.o.o.

Registered Office Address: Donje Svetice 12, 10000, Zagreb, Croatia

Email: handheld@sumoopskrba.com

Telephone: +385 12441272

Customer Support Protocol
Our team is dedicated to addressing your correspondence with due diligence. To ensure that every request receives the attention it requires, please note the following:

Communication Channel: For all formal enquiries, we request that you contact us via our official email address.

Response Time: We strive to acknowledge and address all customer communications within 24 hours.

Operational Availability: Should your enquiry fall outside of our standard operational hours, or if our team is currently assisting other customers, please leave a detailed message, including your name and order reference number (where applicable). We will review and respond to your query in the order it was received within the stated 24-hour timeframe.

General Enquiries
For administrative matters, business-related correspondence, or operational feedback, please direct your communication to the registered office address provided above. We encourage all customers to provide clear and concise information in their correspondence to facilitate an efficient resolution.

Please note that this page serves as the primary point of contact for ŠUMOOPSKRBA d.o.o. We maintain complete authority over our internal fulfillment and inventory management processes to ensure that all orders are handled according to our internal standards.